As the office is closed from the 24th of December until the 12th of Jan 2026, we may not be able to attend to your calls, emails, or inquiries during this time. We will reopen on Tuesday, 13 Jan, from 8:30 AM.

We recommend visiting the Owner Portal, where you can access your body corporate records 24/7, and our website for online forms and services. For those who have signed up for the SLBCM App, you may use that instead.

For emergency body corporate maintenance, you’ll find a brief list of tradesmen working through the holiday period as you scroll down (Sunshine Coast area only). However, depending on your property and maintenance needs, you may already have the relevant personnel at your convenience:

• an on-site building manager (if any)
• and/or your usual body corporate contractors
• committee members who may have the relevant contacts of contractors
• a property agent (for tenants)

Please be aware that the costs of such emergency maintenance arranged by an owner may not always fall under the body corporate’s responsibility. Ensure maintenance is for common property and that costs are reasonable. Even though the problem must be fixed, be mindful when engaging contractors without authorisation, as you may need to limit the scope of work. If it is a major repair, it may be necessary to confirm whether it’s the responsibility of the body corporate or the owner.

In the event of a true emergency, contact SES on 132 500 from anywhere in Queensland. For non-life-threatening emergencies during severe weather events, contact SES on 132 500. If the situation is life-threatening, always call Triple Zero (000).

To report a property-related crime, call Policelink on 13 14 44.

Finally, if you have suffered an insurable loss during this holiday season, please complete the insurance claim form on the Owner Portal. You may contact our broker, Honan, on 07 3120 9820 to follow up on your existing claim.

The StrataLiving team wishes you and your loved ones a peaceful, sunny and carefree holiday.